E16 Networking for Success with Vannesa Moreno
Welcome to working towards our purpose, a podcast that
offers a different perspective on what a job can be. For everyone
out there that's heard that voice in the back of their head asking for something
more, it's time to listen to it. I'm your host gino
and join me as I interview people who have decided to work in their
own purpose. Together we will learn, become inspired,
and hopefully find our own path towards working in our purpose.
Joining me today is Vanessa moreno, who was born and raised in
bogota, Colombia and moved to the United States when she was 14. She is
now a business owner, a mom, and an active member of the local
entrepreneur community in new haven. She owns your CBD store
in north haven. She is an entrepreneur graduate, an active networker,
and last year she was awarded the emerging leader for the quinnipiac chamber of
commerce. Vanessa, thank you for being here. Thank you, Jana,
for this great opportunity. I'm excited. So can you first
tell me in your own words and tell us in your own words who you
are and what you do. Yeah, sure. So. I'm Vanessa Moreno.
I opened your CBD store north haven over
three and a half years ago. This journey started as a
consumer, I was working at a company
in west haven that resells and recycle
used tires. I was a sales administrator at the time.
I worked there for a few years and at the time I was dealing with
a lot of stress, a lot of anxiety.
And the worst part of it all was that I began to
experience panic attacks. So I started freaking out even
more. And I have good friend of mine
who started getting into the CBD
industry and I was telling him my experiences and what I was
going through and he said you should come and check out my store, I should
probably have something for you. And I went.
That's how I started my CBD journey. I started
taking the products, they worked so well on me and very shortly
my friend offered him and his wife offered
me to start my journey. They were like, if you want to open your own
store, you can do the same thing because your CBD store
is the largest CBD retailer and franchise in the
country. And here I am today.
I always felt the desire of having my own business
but not quite figured out what I wanted to do. And when
this amazing opportunity came, I said, I think this is
definitely my call. And I just jumped in, figured out whatever
I had to do and I put it together. That's awesome. I
like the idea of you first being like a consumer first and then
being able to get into it. I think that's a very, I don't know,
natural way of getting into it. So I am curious
about your perspective on entrepreneur and
as somebody who didn't grow up in this country and didn't have
a standard mindset, maybe, or at least an American mindset of
what you're supposed to do as your path. Did you always want to be an
entrepreneur, or did that spark somewhere later? Or did you want to
go to school for a business, or what was your thoughts of what you wanted
to do for a career when you were graduating? Yeah, no, my plans
originally have been so different. I went to school,
I got my associates, and I got my bachelor's.
And at the time where I went to southern and I was trying to
accomplish my bachelor's, I
noticed I thought that I had in my heart that I
wanted to become a lawyer. And I had a lot of
interest in public health. I always been very
interested in health, the holistic side of health,
and one of my majors was in public
health. But when I got so involved in the
law community and at southern, it's like, oh, I think this is the
path that I want to go to. And when you want to go to law
school, you just need to get your bachelor's. It doesn't matter what you
just need to get it. So I just decided to get my bachelor's,
and it was kind of like bachelor's of science,
and I had minors, and I'm like, I'm going to go to law school.
But then once I graduated with my bachelor's,
I became a homeowner. I got a full
time job, and life really got so busy for
me. My mom was a single
mom, so I always had to work really hard for everything that
I have in my life. And I know that going
to law school is not easy. I'm
sure it's worth it, but it's not easy. I
actually didn't know at that point in my life how I was going to
juggle going to school while working a full time job,
because I was told that the first two years are very hard of when you
go to law school. So I actually just put it on hold, and I just
concentrated on this full time job that I had,
which I really liked at the time that I landed it.
And then, like I said, just because of the opportunity that my friend came,
I want to say because also my daughter's
father, he is also an entrepreneur. I had
that. I could see it, and I was like, I want this, because
eventually I knew I was going to create a family. I was going to have
a family of my own. And I wanted to have the flexibility
where if my mother was not able to be
very present as far as activities, school activities with me.
And I knew that if I was going to bring someone
into earth, I wanted to make sure that I could be present,
take time off. And I figure, well, I should really
pursue having my own business but like I said earlier, I just couldn't figure
it out. I did have kind of like a side business.
I have always had a hobby of making
jewelry, and I always make bracelets, and
I sold my bracelets on ebay or with
friends in person, I had that, but of course it
wasn't as big. And once this opportunity
came, I was like, I'm going to jump.
This is the perfect opportunity for me. I had the
whole motivation to do it. But
of course, you come from where I come from, it's always like,
you need to work hard for what you have. And
I feel that as an entrepreneur, also being a minority
entrepreneur, you have
the desire, but sometimes you may not have the
resources. If you don't connect with the right
people, you may not have enough resources, and you may not even
know what you're supposed to do. As an
entrepreneur, I think you got to be very organized, and there's a lot
of aspects that you have to know so your business can
become more solid and successful. Yeah, and
I definitely see that's how we met, through networking and that sort of thing.
And I do want to ask about that later, but first, how did
you get to the decision of wanting to leave the full time job that you
had to pursue this new opportunity? What was it that I guess
helped make that decision for you? I just was not
happy. I reached a point that I was not happy where I
was working. I noticed that it was affecting my
relationships, even with the people that I was working with,
it was a very stressful environment. I had to take on a lot
of work from a lot of individuals, and I had
to spend a lot of hours like work
overtime, and it just was not fulfilling
me. I was just more in a bad mood than in a
happy mood. And I was like, I just couldn't. I knew that
either I was going to have to either figure out how I was going to
open my own business or I definitely was going to have to look for another
job because I was just not happy. I've
always been a person who I just cannot
do the same thing over and over again. I
want more and more. And
where I work was an industry. As I mentioned earlier,
the company sells and recycles used tires, so let
alone it's already a men industry. I
wanted to potentially I had all the intentions to
become a salesperson, but I felt like they didn't take me serious because
I was a woman. And I said, well, okay, if I'm
not going to be a salesperson, then at least can I just move to
the accounting department? Because also, math
has always been one of my strengths. So I was like, well, I can just
do that. And no, there was no opportunity. There was no room
for me to grow. And so I just kind of hit a wall there. I'm
just like, this is not the place where I'm meant to be because I
want more. I want to show that I can do more.
And that just was it. I did everything
behind doors and put everything together for my
business, but I also left the company in good terms.
I know that if, God forbid, if I'll have to go
back, I'm sure they'll take me because I make sure that they had
someone to cover my position. I didn't open my
business when I was one. I really wanted to because essentially I
wanted them to have someone to replace me.
That was it. I was not happy. Yeah,
well that's awesome of you to be able to recognize that you wanted
more and then see the limitations that you had and people
not allowing you to grow the way that you wanted to and then leaving. I
think that's very admirable and a lot of people get stuck
in positions like that. I could say for me personally, I was
stuck in position kind of similar where you wanted to do more and
maybe the opportunities weren't there but then stayed there for too long
and before I realized it I was like, oh wow, six years had already
gone by and then making the decision. So I think it's admirable to
be able to recognize it and then move on to something else. And I think
this opportunity was something that lined up perfectly for you. And I did want to
ask a little bit more about franchises too, because I'm not really
familiar with them or how they work or can you tell me a little bit
about what the process is to open a location
and what sorts of resources they provide you and that sort of
thing? Sure. I'm very happy with the company that I
belong to. This franchise, it started as very
small. It's been around for five years now, ever since
CBD became legal in 2018. The founders never
even thought this was going to become a franchise. And it was just like
her and her husband, the couple opening their store and the
next thing you know, the sister and then the friend and then now
there's over like 500 stores in the whole country
and they do give a lot of support. When I joined,
I joined very early in the franchise.
So I want to say, in a way I got lucky because
there was no franchise fee. It was just
like you do, of
course buy the products. As a wholesaler,
I want to say it's nothing like when you get into other
franchises, the fee is
also a great thing. It's minimal because I know sometimes
Subway franchises have like, I want to say, 12% to
15% of
whatever you purchase your CBD store says on there
too. So it's very reasonable. And then you do have
to pay a franchise fee at the beginning.
But as time has gone by,
they are growing more as a company, and they'll give you
whatever resource they have. Their headquarters
in Florida, and if they have training that
they will give you as part of the process.
And you can travel there, travel to the headquarters at any
time. They will help you with whatever you need to just
put your store together and make sure that your store is
successful. That's awesome. And I didn't know this, honestly, I
didn't know this until I joined the
nonpreneurs program because you always
said, I'm sure if you're not going in the right path, if you don't
know what you're really doing as an entrepreneur,
things can easily get everywhere. You may feel like, oh my
God, what am I doing here? And
for the longest, I felt even kind of like afraid
to ask for help, to reach out to the franchise. I
felt embarrassed or ashamed of,
oh my God, what are they going to think? I'm not
honestly, I don't know why, but I don't
think about it like that anymore. Because reaching out to
them was actually very positive for my
business because I got to find out that I was
not alone, that they are more than willing to help.
Yeah, that's a huge lesson I've learned myself too,
especially since going full time with my business is getting
help from other people and not feeling like you have to know everything. I was
just having a conversation with somebody about this, about how at first I
thought I had to know everything and even with my clients acting like I
knew everything and then that making it so much more stressful for
me and actually doing what I'm trying to do. Whereas if you're just upfront
and honest and say when you don't know something and like, oh, well, I'll
look into that, but I don't know the answer, it makes things so much easier,
it seems. And then I guess that leads us perfectly into
the question of networking and when did you start networking and
why is networking so important to you?
Yeah, so I like this question. Of course. I listened
to your podcast and I noticed something interesting, how you
mentioned that 2021 was not a good year for you. And I
have to say the same thing for me, 2021 was not a good year for
me. It was very dark. I opened my business in 2000 and
November 2019, but then COVID came.
I also got pregnant. My daughter was in 20. Well, she was
born in 2020. I became a single
mom. So I had to still trying to grow
a business and being a mom, then
turned into a single mom. And all these challenges that I
had that I was facing business and personal wise,
I remember that
towards the end of 2021
and actually beginnings of
2022, during
2021, I did get introduced to networking
by a few members here in town, in North Haven. And
honestly, in 2021, I didn't even feel capable of being able to do the
networking. I was, like, in a bubble. I was like, I don't know if I
can do this. Like, having to talk to people
throughout my transition and everything, I kind of lost the sense of
who I was, and there was just a lot going
on. But I still did it,
little bit of it. And in 2022 is when
I found out about Known. And
then also I joined the Quinnipiac Chamber of Commerce, and
I got very serious, and I started making
more serious commitment to attend. I
remember attending Known just via Zoom, because at
the time, they had virtual networking. And since
I couldn't leave my business because I was working at full
time, one of my therapists actually was the one that
guided me to Known. And she you know, Vanessa, they have
virtual networking, so start there, and then they also
have in person networking. And when you get a one,
maybe one day you close the store and then you go there and see what
happens. And I am telling you, between Known and the
Chamber of Commerce, it was a game changer for
me, the boost of confidence. I got out of the bubble,
and I'm like, I never saw myself capable of doing this. But
now I truly enjoy making connections.
It is part of myself, my
personality. And it's so important when it comes
to you're, not by yourself, you have to make the
connection, so that way you can start opening different
doors. And also you get to connect with the community,
which is one of my really number one
goals for this year, is to try to see how much more
difference I can make into the community. I try to make the difference in
the community with my business as far as educating the
community about CBD, because there's a big stigma
between CBD and THC. A lot of people think that
CBD gets them high. So what I do is I go into the community
and I educate the community. It's impactful.
It's very rewarding to be able that you can make those connections and
also connect with the community. To me, it's very
rewarding. And what would you say to somebody
who maybe wants to get out there or maybe like an older version of
yourself who's maybe afraid to put themselves out there and to go to a
networking event where they don't know anybody? What piece of advice would you give
to them? Well, they can reach out to me.
They can reach out to me. Perhaps find a friend that does
it. I mean, I have a friend that did it for me, and it's Elizabeth.
She was very fearful, didn't know what to
do. And she said, oh, she noticed that I was attending. She's like, do you
mind if I go with you? There was not something that
she saw herself capable of doing. So I would recommend
to find someone that
you know that is doing it, that is friend of yours.
And then as far as I know, it sounds
very hard because I have to deal
with it. But you have to put yourself
definitely on uncomfortable situations to get comfortable. You got
to get uncomfortable to get comfortable. So just search
online. If you don't have a friend, maybe just search or find your
local chamber of commerce and talk to them.
Allow them to tell you what is all the whole chamber of
commerce all about. Attend one of their business after hours
and then just go there. And then when you get exposed to a
networking, just try to at least make one connection.
Talk about work or talk about
personal interest and it takes one person. Then you
add two and then three. And then next thing you will
slowly become comfortable because you will see the
results and how helpful it is
for your personal life and your business life.
Yeah, I definitely agree with getting uncomfortable to get comfortable and
to just kind of start somewhere.
This is a funny story. I remember going to a networking event one
time and then driving to it and getting to the parking lot and seeing that
it was packed and there wasn't any place to park. And I was like, I
don't really want to go anyways. And then I drove by, and I was going
to go home, and I was like, what are you like, you drove? Like, just
turn around, go back so that I turned around, found a spot to park, and
then I went in, and then I was glad that I went, and I was
like, that's so it why did I do that?
Listen, I am a very bubble person now. I feel like I'm a
butterfly. A lot of people say that, but I still have
my moments where I'm like, okay, Vanessa, I think you're like an
introvert and an extrovert at the same time because
sometimes it happens as much as
I know have much more connections now. When I go to a place
and I get into a certain place but there's a lot of people,
all of a sudden I start freaking out. I'm like, maybe this
is too much for me today, but
at least if I make one connection even if you just make one
connection but there's other times. Sometimes
if there's more people that I know, then I find it like I feel more
comfortable where I'm okay with this group of people and
I'm going to approach another group of people. It's just sometimes
depending, I don't know if it's because it's a girly thing, hormonal
thing. Some days I'm like, let's take the world
and I'm going to take over. And then some days I'm like,
okay, I got to take it easy and let's see what
happens. I did want to ask you about
CBD specifically and give you the time to
educate people on here in a short little version of
why CBD could be helpful to your mental health and that sort of thing.
Okay, no problem. So CBD stands out for
cannabidiol, and it's a compound that comes from the hemp
plant, which is a cannabis plant different from the marijuana.
It's just more of a baby stages. And CBD
is a non psychoactive compound, so it doesn't get you
high, but it is very beneficial for your
health. It has a lot of benefits, us humans and
pets. We are born with a system that is called the
endocannabinoid system. And I usually use the ECS
just to make it shorter and easier. And our
ECS system is made out of receptors, so our body is actually made out of
receptors. We have receptors everywhere in our body. And
our body naturally creates endocannabinoids, which are
signals that are sent through these receptors. And this is how our
receptors communicate. But what happens is as we start
aging or if we hit certain circumstances
in life, our body goes into like a shock
mode and it's unable to produce the right amount of
endocannabinoids. So it causes an internal
imbalance. When you introduce CBD,
whether you are doing it topically or you are ingesting it, which is
the best way what the CBD is going to
do as a compound, it's going to bind with these receptors
and it's going to encourage your body to produce the
right amount of endocannabinoids. I always tell everyone it's like that
gasoline that your car needs to keep running. That's what CBD
is. And it's just going to encourage your body to produce
what's not producing or and to function the way it's
supposed to. Since 2018, there's been a lot of
research done in regards to how CBD interacts with your
ECS system. And it has been found that our ECS
system is the main system responsible to regulate
inflammation, sleep, anxiety,
blood sugar levels, hormone levels, you name it.
So when the consumers come in here and they want to try
CBD, I always like to remind everyone, when you take
CBD, it's going to target all those areas and more.
So the benefits are numerous. And again, it
doesn't get you high. Yeah, I think that's the biggest
misconception that people have. I also do
want to ask you, you mentioned that you go to therapy and I'm a big
proponent of therapy. I also go to therapy. And what sort of role
do you think mental health has in the role of your business and being
able to make decisions for your business? Yeah, I
think I can also say I'm also more mindful of
my thoughts. I still am working on them, on my
thoughts, because it's not easy when things are not going
how you expect them to be. It's easy to just
go to that route of you take thinking
negatively also being more gentle with
myself. And believe it or not,
therapy has been also very good at setting boundaries
because even with customers, you have to set boundaries. I am a
woman and sometimes I am very
nice. I really enjoy making the connections with
my customers. But sometimes not for nothing, sometimes some
males will come here and then I'm nice, and then they
think that it's just something else. So
I've been trying to work on
setting those boundaries because I do have a hard
time just setting certain boundaries.
And as our friend Barbara say, even
in work, even in business, you have to set
boundaries. You have to know how to set boundaries. So I've been focusing on that.
But it's also very nice to go to therapy and have someone to
talk to because I
sometimes don't have the time to talk to certain things.
Like my mom is she's my biggest supportive, but
at the same time, I cannot talk to her about
anything because it's like what they call that? It's a
sore.
Sword. Yeah, it's a double edged sword.
It's nice to have my therapist where if there's anything that is stressing
me out or that I'm going through, I can talk to her. And
then definitely she allows me to see things in a different
perspective and get into the right path and not go into
that negative thinking.
Yeah, it's nice. I like to do it. Yeah. Boundaries
is definitely something I've also been trying to learn with the help of Barb
as well. I interviewed her and we had a whole conversation about
boundaries, and she is so shout out to
Barb. Yeah. I did want to ask you, as
we're kind of winding down here, what are some things that you do to keep
learning or to keep educating yourself about business
and anything else that you're interested in? I
like to read a lot of the articles online
and also one of my goals
for this year is to try to read
more. Reading is not something that is my strength.
I have to just omit it. But
I do need to get more into it. I was recommending some
books for business, for Growth, Business and
then Personal, and those seems to be the ones that I like
the most. I couldn't say, like, I'm like fiction, science fiction.
Like, I'm just not wrong to none of that. Anything
that it allows me to grow as a person or for. I
can expand my business. I'm
trying to read more. And also another
good thing is that the franchise gives me enough tools.
Every time there's a new product or there's a new
invention, they always give us enough tools for us to
educate ourselves. So that's what I do. That's what I do
currently. That's great. Yeah. I'm also not
the fastest reader, I would say. I have like a stack of books that I'm
trying to read. I read the titles or somebody recommends them to
me and I buy them. But I'm a slow reader but
working on getting a little bit faster. I was talking to a friend yesterday
and she said, just do the audiobooks. And I think I'm just going to have
to give it a shot because sometimes it's
so hard for me to get the time of where I'm just
holding the book while I have all the things to do. But
I think listening to it, I'm hoping that that will
allow me to speed up the process.
Yeah, it has for me a little bit in some ways. I've noticed there's some
books that I could do that and then some books doesn't work as well.
But I definitely recommend trying it for sure because it's definitely a lot
faster. So
can you define success for me in your own terms? Because I think
sometimes success can mean so many different things and I think it's important
to figure out what it means to you. So how would you define it?
I want to say that success
takes a lot of discipline. There have to be a lot of disciplines.
I also success has behind success, there's
goals and at the end of the day,
to me, success is doing what you love
to do, doing something that you're passionate about it
and connecting, having the right team with
you, the right people, and just keeping that
motivation going. I don't think I'm going to elaborate so, so much
on my success. I think I'm going to keep it at that
just more simple. Yeah. I
think if you do what you love and
you push yourself to do what you love,
then there will be success behind it.
Yeah. And then something also that you said earlier too, is that you didn't really
like doing the same thing every day. I've noticed that for me, that's part
of my success is being able to do new things all the time and learning
and keeping my brain active. Because in previous
jobs I definitely noticed getting into a
routine and then shutting my brain off and not having to think about things and
not liking that. Because for me, that's when time just
went by and I didn't even notice, oh, two years just went by. It's
like, what happened? I feel like I didn't do anything.
Yeah, it makes sense. It makes sense. I can totally relate to that.
Totally. Even here in my business, I'm still always like, I'm already
thinking about I'm continuing
my jewelry business. I am going to also bring that,
expand that as much as I can. And my mind keeps
racing. Like, what else can I do? And I think that's when you become
an entrepreneur and if you really enjoy it and you're serious
about it, going back to nine to five
is not an option. I agree.
So, yeah, as we're coming to a close here, I wanted
to give you a chance to let people. Connect with you if they want to
and where can they reach you. Also, what are your store hours
and can they find your jewelry in your store too as well?
Give us all the details about how to find you. Absolutely.
So we are on Instagram. We're on
Facebook on Instagram. We are at your CBD
store, North Haven, CT. We are
open six days a week. We are located at
75 Washington Avenue, North Haven,
Connecticut, next to subway. I always like to make sure
so that people don't have a hard time finding us. If you just see the
subway, we're right next to it. And yes,
my jewelry, I'm having it here in my store at the moment. And I
am also working to start reaching out to my connections
to my other business owners and see how I can maybe,
perhaps bring it to their spaces and see
where that goes against. More benefits from
networking and it's having those people to reach out to.
Yes, absolutely. And it's so rewarding to
be able to help each other out. I'm not
the only one who struggles as a business
owner. All of us do in this
journey. Well said. Well said. Well, thank you so much
for your time and for telling us your story. And
I wish you the best in the future with your CBD store, your jewelry
company, and everything else that you do.
Likewise. Cheeto, I know I don't know if you're going to add this, but
thank you so much. This has been a lovely opportunity and I am
so excited for you. I'm glad that you know
that I can see some episodes and I wish you the best and then
I'll see you soon. Thank you so much. We'll see you soon.
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